Google’s variety of communication apps can sometimes create confusion about the appropriate choice for different types of interactions. While many companies are consolidating features into a single app, Google appears to be taking a different approach. The company has announced the removal of SMS support from its multi-functional app, Hangouts, effective May.
SMS Support: Hangouts on Android Ends SMS Support on May – Overview
Over the past year, Google has been focusing on delineating specific features for its applications. The introduction of Allo, a chat app, and Duo, a video calling app, added to the suite of services. However, the proliferation of Google apps has led to user confusion regarding their respective purposes.
With notifications sent to G Suite administrators, Google has initiated communication about forthcoming modifications to Hangouts. Users will soon receive notifications informing them of the removal of SMS support from the app, effective from March.
In the previous year, we unveiled enhancements to key features of Google Hangouts, including an upgraded video meeting experience and enhanced group chat messaging. In continuation of these efforts, we will discontinue carrier SMS text messaging within Hangouts on Android post-May this year.
If you currently utilize the Hangouts app for SMS, it’s time to consider your alternative messaging app choice.
Users should start exploring alternative options for sending SMS messages, such as using their phone’s native messaging app or downloading a dedicated SMS app. It’s important to adjust to these changes and find a solution that works best for their communication needs. Despite this shift in functionality, Hangouts on Android continues to offer a seamless experience for video calls and instant messaging. The end of SMS support may be bittersweet, but it also presents an opportunity for users to streamline their messaging habits and discover new ways to stay connected.
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